Services
Community Engagement
Bringing confidence and clarity to important discussions by asking questions, stopping for clarification, and checking for understanding engages all voices in a group. Including community members who will be the most impacted by proposed projects, and interviewing individuals invested in the project, ensures cross-sector representation in community initiatives.
Community-Centered Consulting Approach:
Identifying existing aligned communities or groups and attending gatherings to learn about opportunities for partnerships
Highlighting individual strengths to rise above differences in opinion or approach
Deep listening
Creating inviting spaces, even virtually
Developing connections quickly, and putting group members at ease
Organizational Services
Making documentation and administrative processes work for leaders and their teams is essential to long-term success. Identifying preferred individual working styles and effective methods of communication between team members or outside organizations decreases the administrative frustrations of organizations focused on delivering social services.
Community-Centered Consulting Approach:
Creating systems of communication that improve efficiency and preserve an organization’s institutional and historical knowledge
Creating customized organization forms and documents
Personalized templates that minimize administrative time for program staff
Decision trees that relieve decision-making burdens
Quick reference guides
Project Management
Planning using structured project management turns good ideas into lasting programs. Many important ideas that would improve communities and improve lives never gain traction because the focus is on the idea and not establishing the necessary structures that make them permanent.
“We do not rise to our goals, we fall to the level our systems.” -Brene` Brown.
Community-Centered Consulting Approach:
Creating efficiencies to ensure all parties know and are invested in their roles, responsibilities, and expectations to get projects done
Creating achievable timelines, setting meaningful goals, holding parties accountable for deliverables
Engaging the right partners to contribute to project outcomes and move forward together
Program Design and Improvement
Growing health programs requires rolling up sleeves and digging in together to identify root causes. Even well-researched and well-intentioned programs need to be modified to meet local needs and thrive in current contexts. Getting into the details with the teams doing the work improves workflows, positive results, and team morale, but is almost never built into organizational structures, job descriptions, or daily tasks.
Community-Centered Consulting Approach:
Dismantling unconscious bias and inquiry into systems inequities
Designing and implementing services for special populations
Behavioral health, chemical dependency, children and youth, LGBTQAI+, Veteran, HIV+, dis-invested and historically marginalized communities, child welfare, senior care, unhoused, criminal justice involved, and high-utilizer patients